If you are unhappy with your online purchase for any reason, you are able to send the item back to Gnomes within 14 days of purchase for exchange or a full refund.
- All products returned must be in their original condition, with all packaging, labels, instruction manuals and warranty booklets present.
- The original receipt and a complete returns form must accompany the returned goods.
- Refunds will only be made by the method of payment.
- No Refunds will be made on skis and snow chains.
- Return shipping fees of the product/s are at your cost.
- Refunds will be made within 48 hours of Gnomes receiving the product back in stock. Refunds may not show on your statement for a further 72 hours.
- 14 Day Money Back Guarantee applies to online purchases only.
- No refunds on special orders, including variants Gnomes doesn’t stock.
- No refunds on international orders.
26 South Terrace
Tel: 03 318 8433